Nutreas - powered by nature

General Terms and Conditions

The following terms and conditions include all legal information by the rights and regulations of the contracts in the Distance Selling Act and the Electronic Business Trading.

1. Area of application

For all deliveries from the Nutreas GmbH (§ 13 BGB) to consumers.

2. Contract Partner

The sales contract is reached with Nutreas GmbH. For questions, complaints, and objections you can reach us under the following phone number 0049-561-3103650 or by email under info@nutreas.de. We are available from Mo-Sa.

3. Offer and conclusion of contract

The description of the products in the shop is not a legal binding offer. It is a request of a cession for a purchase. With your order (click on the button confirm) you close a legal binding bid. The sale of the offered products is only for final customers quantities purposes.  All offers stand as long as the items are available or any other mark. We are subjected to errors.  The contract of sale is closed when we accept the requests of your order by email shortly after your purchase or we carry out the delivery right away. The confirmation of the received order is not automatically an acceptance of the order.

4. Right of Revocation

Consumer (§ 13 BGB) have a legal right of revocation. If a costumer is given, by statute, a right of revocation under this provision, then he is no longer obliged by his declaration of intention to enter into the contract if he revokes it in good time. The revocation does not have to contain any justification and must be declared to the entrepreneur within two weeks in text form or by return of the item. To comply with the time limit, dispatch in good time is sufficient.

Nutreas GmbH
Mombachstraße 84
34127 Kassel

Represented by CEO  Andreas Schumacher
Commercial register: Amtsgericht Kassel
Register number: HRB 14796
USt-IdNr.: DE264465053

Telephone: 0049-561-3103650
Fax: 0049-561-3103649
E-Mail: info@nutreas.de
Homepage: www.nutreas.de

Consequences of revocation

The period specified begins when the costumer makes a declaration of revocation or return. In this context, the period with regard to a duty of reimbursement of the consumer begins when this declaration is made. The period with regard to a duty of reimbursement of the entrepreneur begins when it is received. When he exercises the right of revocation, the consumer is obliged to make return shipment of the item, if it can be sent by parcel. Costs and risk of return shipment are borne by the entrepreneur in cases of revocation and return. If there is a right of revocation, the regular costs of return shipment may be imposed by contract on the costumer if the price of the item to be sent back does not exceed an amount of forty Euros. In case the prices is higher, the consumer has at the date of the revocation not yet rendered consideration or given a part payment, unless the goods supplied do not correspond to those ordered. The consumer, must pay compensation for value for any deterioration caused by putting the item to its intended use, if, at the latest when the contract was entered into, his attention was drawn in text form to this legal consequence and to a possibility of avoiding it. This does not apply if the deterioration is exclusively due to examining the item.

Special Details

If the consumer has effectively revoked his declaration of intention to enter into a contract for the supply of goods or for the provision of a service by an entrepreneur, he is also no longer obliged by his declaration of intention to enter into a consumer loan contract connected to this contract. The revocation of declaration does not exist in case of goods which were manufactured by customer’s specification or are under condition that cannot be shipped by the customer. This can be the case of fragile goods, personal needs, or items which can expire.

End of revocation instruction

5. Prices and shipping

The labeled prices on the products include taxes and other price components. Additionally, to the shown prices we calculate shipping 5,95 (Germany, foreign countries vary by destination). If the merchandise value exceeds 75 Euro (only for Germany, foreign countries vary) the delivery of the goods is free of charge.  The system will calculate the shipping prices for Europe, for out-of Europe countries deliveries please call us under 0049-561-3103650 or send us an email info@nutreas.de. For Germany, if your purchase is cash on delivery, there will be an additional 15,00 for DPD.

6. Delivery

The delivery varies from destination to destination. If the product is not available we will get in touch with you as soon as possible. You can choice to cancel the order or to wait to the items are back in stock. If only certain products are available we will carry the costs of shipment if this is acceptable for you.  We will try to deliver three times. Should all of the delivery attempts fail, it is our right to cancel the contract and to transfer your money back.

7. Payments

The payment options are paypal and prepayment for foreign countries and Germany. For Germany there is additionally cash on delivery. By the payment option prepayment we name our bank information in the order confirmation and deliver the goods as soon as the money is received. The money must be transferred in a ten day period. You can keep the money only if the claims result from the same contract dispute. A setoff is only legal, if your counterclaims are legally judicial declared or accepted by us.

8. Retention of title

The goods supplied by us are retained until fully paid.

9. Warranty

The warranty of the goods and services is given by the judicial regulations. With all remedies of defects you have the judicial right of supplementary performance. By statutory law you have the right from the delivery of the shipment to two years after of supplementary performance.  This can be either a new shipment or removal of the damaged item. In Addition, by law, you have the right of impairment and or demission as well as compensation. You have to give us at least two changes of amendments if you have not set a written deadline of amendment which has been unsuccessful. Is the wished type of amendment only with irregular costs aligned, your amendment of other compensations is limited. We do not take any liability of any damages or defects which have been caused by improper usage and handling, usage, storage, inattentive and misused care + maintenance, overdosage, or services and repairs through an unauthorized service partner.

10. Liability

We exclude ourselves from the liability of the careless breach of duty. As long as these are not contractual commitments, damages of the injury of life, the body, guarantees, and claims of the Product Liability Act are. The same counts for the breach of duty with our vicarious agents.

11. Contact

We are available for you: Mo-Fr 10-19 and Sa 9-14

Questions or claims please direct to info@nutreas.de or call us 0049-561-3103650

In written form:

Nutreas GmbH
Mombachstraße 84
34127 Kassel
Per Fax an 0049-561-3103649